Wednesday, September 17, 2025

Aeroméxico cancels 300 flights as flight crews suffer COVID infections

Aeroméxico canceled approximately 300 flights during the past five days due to coronavirus infections among crew members.

In a report submitted to the consumer protection agency Profeco, the airline said about 9% of 3,100 flights scheduled between those dates were canceled.

At least 140 Aeroméxico pilots and cabin crew members have tested positive for COVID-19 in recent days, while 65 were suspended because their employment paperwork was not in order, according to aviation union ASSA. The airline said it conducts some 14,000 tests a week to detect infections.

“The phenomenon caused by omicron has had an impact on the aviation industry at a global level,” Aeroméxico told Profeco.

“… Despite the [high] infection rate [among crew members], Aeroméxico has implemented protocols that have allowed it to only cancel around 300 flights,” it said.

The airline said that all customers affected by the cancellations would be booked on alternate flights.

One Mexico City woman who spoke with Mexico News Daily was rebooked on a flight home from Mérida, Yucatán, on Monday morning after her flight on Saturday was canceled. However, Dr. Silvia Ortiz, a psychiatrist, was advised Sunday that her Monday flight was also canceled, forcing her to buy a ticket with Volaris to reach the capital for work commitments on Monday afternoon.

Flight cancellations have caused chaos at Mexico City airport in recent days. Thousands of people were left stranded after arriving at the airport to find out their flights had been canceled. Some of those affected took to social media to criticize Aeroméxico, whose call centers were overwhelmed.

“Terrible service from @Aeromexico, they don’t tell you anything, they cancel flights, they don’t refund anything,” one Twitter user wrote.

The airline said in a statement Friday that the delay or cancellation of flights was “not a decision we take lightly and it is always the last resort.”

It also advised customers to “remain attentive to the status of their flight through our official channels.”

With reports from El Universal and Infobae

Have something to say? Paid Subscribers get all access to make & read comments.

Fed rate cut sends peso to strongest level vs. dollar in more than a year

0
Wednesday's closing rate of 18.32 pesos per dollar represented a 0.2% gain from Monday's session, capping the peso's eighth consecutive day of strengthening against the greenback.
sacks of drugs

US names Mexico among 23 principal drug-producing countries while praising its anti-cartel crackdown

0
Mexico's inclusion was hardly a surprise, but it was noteworthy that the Trump administration praised the Sheinbaum administration for its increasing cooperation.
Guiengola, Oaxaca

Biologists work to turn Oaxaca’s Guiengola archaeological zone into nature reserve

0
Led by 23-year-old biologist Eduardo Michi, a group of scientists has deployed camera traps across more than 300 hectares to document local fauna like coatis, rabbits, squirrels and ocelots.
BETA Version - Powered by Perplexity