Troubleshooting
• A big issue for some readers is private or incognito browsing. If this feature is enabled on your browser, you will not be able to access Mexico News Daily with your subscription account and you will be limited to 10 stories per month. If you don’t know how to disable it, a quick Google search will provide instructions for all browsers. If there was one site with information for them all we would provide it here, but we haven’t come across one.
• Are you logged in? Sometimes new readers are unaware they must log in to see more than the limited number of free stories. Click on the “Sign in” link at the top right hand side of any page and enter the email and password you used when you purchased your subscription. As long as you read one story every 30 days, you will never have to log in again.
Why are we charging readers?
For four years we relied on advertising revenue as our sole source of income, but it did not cover our expenses. Read more about our decision to implement a metered paywall.
How do I sign up for a subscription?
Go to the “Subscribe/Sign-in” page to create an account and enter your payment information. All major credit and debit cards are accepted.
Can I read Mexico News Daily without a subscription?
Yes, visitors have access to a limited number of stories each month.
What are the advantages to a subscription?
Subscribers have full access to all content at Mexico News Daily and there are fewer ads.
Can I share my subscription?
Yes, your user name and password can be used by others in your household simultaneously, and you can access your account from more than one computer, tablet or phone.
How do I log in?
Click on the “Sign in” link at the top right-hand side of any page to enter your email address and your password.
How do I change my account information?
Click on the “My account” link at the top right of any page to change your contact information, email or password. From here you can also manage your subscription: update payment information, extend your subscription or cancel it.
What is the cancellation policy?
You may cancel your subscription at any time but only future charges are cancelled. Cancellation takes effect at the end of the current billing cycle.
Can I buy a gift subscription?
Yes. Go to this page and enter the recipient’s name and email, the required delivery date and a special gift message.
As a subscriber will I continue to receive my email newsletter?
Yes. Mexico News Today, the newsletter we send three times a week, is not linked to your subscription, and remains free. If you are not signed up for the newsletter you can sign up for it here, and for our email News Alerts, which we send whenever there is a major story.