Why did Mexicana suspend online flight reservations?

Six weeks from its first scheduled flight on Dec. 2, Mexico’s new government-owned airline has hit some turbulence in its return to the wild blue yonder: its online ticketing system has been taken offline.

Mexicana de Aviación — which went bankrupt in 2010 after its 2005 privatization, but was resurrected this year and is now run by the Defense Ministry (Sedena) — suspended the reservations section of its newly launched internet portal because it does not yet have an Air Services Operator Certificate (AOC).

With bases in Tulum and Mexico City, the state-owned airline will offer reduced ticket prices to 20 destinations in Mexico. (Andrea Murcia/Cuartoscuro)

The certificate, issued by the Federal Aviation Agency (AFAC), establishes a series of requirements for an airline, such as a business plan, types of aircraft, routes, fares and ticketing locations, among others.

Starting in late September, users were able to reserve tickets online, but that offer lasted only 16 days because offering flights without an AOC violates Civil Aviation Law.

Sedena is in the process of trying to secure an AOC and has reportedly sought the support of Boeing to help expedite the process. Once completed, Mexicana will begin offering ticket reservations again.

Analysts have been dubious about operations beginning in early December, in large part because Mexicana was still looking to hire pilots and flight attendants as of last week. 

The Mexicana airlines website invites future passengers to explore “beach,” “adventure” and “business” trips. (mexicanavuela.com.mx)

Despite these issues, Morena presidential candidate Claudia Sheinbaum said earlier this week that President López Obrador would launch the new airline with a flight from Felipe Ángeles International Airport (AIFA) in Mexico City to the new Tulum airport on Dec. 1.

The former Mexico City mayor also said Mexicana plans to present its initial fleet of eight airplanes by the end of October. The flight map on the airline’s website shows that Mexicana’s hub will be AIFA in Mexico City, with flights to and from 20 cities in Mexico. 

The Mexican government bought the defunct Mexicana brand in January and finalized the purchase in August. Mexicana’s last scheduled flight was on Aug. 28, 2010, when flight 866 departed Mexico City at 4:15 p.m. bound for Pearson International Airport in Toronto.

With reports from Milenio, Expansión and Reforma

Have something to say? Paid Subscribers get all access to make & read comments.
Skyscrapers along Paseo de la Reforma in Mexico City.

Mexico’s 2026 growth outlook improves in Banxico and Citi surveys

0
Median forecasts rise in surveys by Banxico and Citi, with 2027 growth seen near 1.9% and year-end inflation just under 4%.
United airines plane

United Airlines cancels all its remaining flights to Tulum starting in January

0
While United joins a long list of major carriers that have dropped Tulum flights, it's not as though the Caribbean Coast destination has become inaccessible. Air Canada, WestJet, Air Transat, Viva and Mexicana maintain their Tulum routes.
Ex-INE president Guadalupe Taddei

Finance Ministry blocks accounts of former electoral institute chief and associates

0
National Electoral Institute ex-President Guadalupe Taddei is reportedly among 25 people added to the Blocked Persons List, days after Taddei's sudden resignation.
BETA Version - Powered by Perplexity