Friday, July 18, 2025

Telmex says fiber optic lines cut intentionally, affecting internet across Mexico

Vandalized fiber optic cables caused internet service interruptions for Telmex customers throughout the country on Wednesday.

Internet users had problems accessing foreign-hosted websites due to breaks in two fiber optic cables, one in the United States and one in Mexico. The company said that service was re-established within two hours.

The first break occurred in Texas, 18 kilometers from the Mexico-U.S. border. The second was in Sinaloa, between Mazatlán and Culiacán.

The line in Sinaloa was repaired within two hours after the company received numerous complaints. Telmex plans to report the vandalism as an attack on telecommunication channels.

“Telmex activated its contigency plan to immediately attend to the fiber optic cut in Mexico, directing traffic through alternative routes to give users additional options, which re-opened access to international content,” the company said.

The vandalism affected users in Zacatecas, Aguascalientes, Nayarit, Jalisco, Guanajuato, Colima, Michoacán, Querétaro, México state, Puebla, Oaxaca, Veracruz, Tabasco, Chiapas and Mexico City.

With reports from Milenio

Have something to say? Paid Subscribers get all access to make & read comments.
A man stands by an open suitcase in an airport revision area

Foreign national caught with over a million pesos of ketamine in Cancún airport

0
Officials confiscated 2 kilograms of ketamine, a controlled substance in Mexico.
two people walkin gby a for rent sign

Can rent control stop gentrification? Mexico City officials plan to find out

9
Political leaders in the nation's capital have reached into their anti-gentrification toolkit and come up with an approach that goes straight to the heart of the problem.
cell phone with Uber

Mexican authorities slam Uber’s price hike: ‘Unilateral and irresponsible’

2
The ride-hailing app insists that the rise is necessary after recent labor reforms gave its drivers full employee rights, including IMSS membership.
BETA Version - Powered by Perplexity