Sunday, July 13, 2025

Canadian travelers may have been overcharged for hotel quarantine stays

Mexico News Daily has received a tip from a reader and former hotel owner that some Canadian hotels misapplied taxes on hotel quarantine packages, and as a result may have overcharged many customers up to CAD $100.

Canada’s quarantine for returning travelers in early 2021 included a mandatory hotel stay. Quarantine packages often cost upward of CAD $1,000, plus tax.

The former hotel owner was himself wrongfully taxed. After speaking with the hotel manager, he was refunded part of the taxes he had paid.

He advised that travelers request an itemized breakdown of their bill from the hotel to see if taxes were correctly applied. The destination marketing fee (DMF) should only be applied to the room, not the entire package. In British Columbia, the same goes for the short-term accommodation provincial sales tax (PST). Gratuities should not be taxed, he said.

• If you paid for one of Canada’s mandatory quarantine hotel packages, were you wrongfully taxed? Did you get a refund? Send us an email to [email protected].

Mexico News Daily

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