Wednesday, July 2, 2025

Interjet flight cancellations affected 1,500 travelers yesterday

The ultra-low-cost airline Interjet cancelled 10 domestic flights in Mexico, affecting 1,557 passengers, according to the consumer protection agency Profeco.

Six of the cancelled flights were scheduled to leave from Mexico City, and the other four from Oaxaca, Mérida, Chetumal and Culiacán.

Numerous other flights were delayed, including international flights from Mexico City to New York, Havana, Bogotá, San Salvador and Chicago, affecting 659 passengers. According to sources who spoke with the newspaper Milenio, a total of 30 flights were delayed on Monday.

Passengers complained on social media, and said they were told by Interjet that the cancellations and delays were due to a shortage of personnel. Passengers also complained that they were not receiving information about the status of their flights.

Complaints of delays continued to appear on social media today.

Profeco has notified the airline that it is required by law to compensate affected passengers. A spokesperson for Profeco said the agency has attended 150 passengers who were inconvenienced.

So far in 2019, Profeco has received 830 complains against Interjet, which has paid over 6.2 million pesos (US $325,000) in compensation to passengers, as well as 506,819 pesos in fines.

If a flight is cancelled, an airline must put the passenger on another flight at no charge, and pay compensation of at least 25% of the cost of the flight.

The company told employees on Monday that it needs to hire 160 pilots in the next 12 months to keep its planes in the air.

Source: Milenio (sp), La Jornada (sp)

Have something to say? Paid Subscribers get all access to make & read comments.
people releasing fish in shallow water

Environment Ministry releases 40,000 baby totoaba into the Gulf of California

0
The Environment Ministry, working with the private sector and civil society, has been conducting a repopulation project that included the recent release of 40,000 hatchlings.
crematorium in Ciudad Juárez

2 arrests made after 383 bodies found piled up at Ciudad Juárez crematorium

0
The crematorium, which had the permits to operate, was housing corpses for as long as five years and reportedly gave relatives of the deceased "other material" in place of ashes.
a person registering their fingerprints

Senate grants Security Ministry broad data access powers, sparking ‘police state’ fears

8
The federal government argues that the National Investigation and Intelligence System Law, popularly referred to as the "Spy Law," is required to bolster the state's capacity to combat organized crime.