Tuesday, February 24, 2026

Thieves develop new modus operandi for defrauding ATM customers

Police in Mexico City have been seeing more instances of an ATM crime in which criminals not only get the customer’s money, but also details of their ATM card.

According to the newspaper Milenio, the fraud works like this: First, the criminals place traps inside an ATM to prevent the dispensed money from being accessible to the customer. Then, they place a professional-looking decal near the ATM that offers a telephone number to call for help.

When the ATM user’s money doesn’t come out, they unwittingly call the phony number, after which they are asked for their PIN, their name and other information, such as account number.

In short order, one of the thieves will return to the ATM to collect the money that was “trapped” inside.

A hand holds a strip of black plastic that was used to block the ATM in the background.
One Mexico City ATM user complained on social media that the scam is increasingly common. At this Citibanamex ATM, the slot for dispensing cash was blocked by a strip of plastic, but she was able to remove the barrier, she said. Twitter @karla_CCruz

Such crimes have taken place at various banks in four boroughs of Mexico City, according to the Citizen Security Ministry (SSC), one of the two primary law enforcement agencies in the capital.

SSC officials told Milenio that the fraud is being conducted by a criminal group and cited instances of the crime in the Cuajimalpa, Tlalpan, Coyoacán and Cuauhtémoc boroughs. The police received complaints from citizens and bank workers between June 17 and 18.

Much of the nefarious activity was captured by the banks’ closed-circuit and government cameras, and police were able to pinpoint one particular vehicle that was near or around at least eight ATMs that were hit. After locating that car, police not only arrested three members of the criminal group but also found 56 “doses” of marijuana, a bag of cocaine and 300 pesos inside the car.

Police sources said the same gang is also involved in crimes such as gota a gota, home robberies and theft of bank cards. Gota a gota, or drop by drop, is a form of extortion in which people are granted short-term loans (three or four weeks) at interest rates as high as 40%.

With reports from Milenio and El Heraldo de México

Have something to say? Paid Subscribers get all access to make & read comments.
Black and white photos of Mexican tequileros caught on the border in Texas in the 1920s. The three tequileros are posed with two border authorities with the confiscated sacks of alcohol in front of them.

A look back at the days when tequila was the drug smuggled across the Mexico-US border

0
Prohibition launched the era of the tequileros, Mexican men from border towns who saw an opportunity to make a quick buck smuggling contraband alcohol into the U.S.
el Mencho

Here’s what to know about ‘El Mencho’ and the cartel he created

2
El Mencho forged his power by combining accelerated national expansion, large-scale diversification of criminal businesses (drugs, human traffic, extorsion, etc.) and brazen acts of violence toward the authorities.
INEGI, Mexico's official statistics agency, revisits its monthly and quarterly economic data to solidify the findings, and for the fourth quarter of 2025, the adjustment indicated that Mexico's 2025 GDP was a tick better than originally thought.

Revised figures boost Mexico’s 2025 GDP growth to 0.8%

0
The national statistics agency INEGI reported that Mexico’s gross domestic product (GDP) advanced 0.9% in Q4 2025 due to a favorable revision of primary activities, bringing final 2025 growth up from 0.7% to 0.8%.
BETA Version - Powered by Perplexity