Citigroup to pull out of retail banking in Mexico

Citigroup will exit its Mexican retail banking business after nearly a century of operating in the country, in the latest sign of the lender’s shrinking global ambitions under chief executive Jane Fraser.

The group said it would retreat from consumer and small and medium-sized business banking, which it mostly does via its Banamex subsidiary. The move is part of Fraser’s “strategic refresh” of Citi, a sprawling international lender that is trying to close the profitability gap with its larger U.S. peers.

Citi said it could exit the businesses by selling them or spinning them off into a new public company. It will keep its investment bank and private bank in Mexico, along with its unit that caters to institutional clients in the country.

“Mexico is a priority market for Citi — that will not change,” Fraser said in a statement.

The bank, which has operated in the country since 1929, plans to redirect capital from the Mexico consumer business into areas where the lender has “core strengths and competitive advantages,” she added.

Investors have pressed Citi to sell its Mexican consumer unit for years but executives had until now contended that it was a strategically important market despite lacklustre returns.

The business accounted for roughly US $3.5 billion of revenue in the first three quarters of last year, or roughly 15% of overall consumer banking revenue. It generated about 11% of consumer banking profit.

The move follows Citigroup’s decision in April to retreat from most of its consumer businesses in Asia, Europe the Middle East and Africa. At the time, it identified 13 markets from which it wanted to pull back.

It has since reduced its presence in less than half of those markets, a process that has resulted in more than $2 billion of writedowns.

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Manzanillo, Colima, México, 13 de marzo de 2026. La doctora Claudia Sheinbaum Pardo, presidenta Constitucional de los Estados Unidos Mexicanos en conferencia de prensa matutina, “Conferencia del Pueblo” desde Colima. La acompañan Indira Vizcaíno Silva, gobernadora Constitucional del Estado de Colima; Omar García Harfuch, secretario de Seguridad y Protección Ciudadana (SSPC); Raymundo Pedro Morales Ángeles, secretario de Marina (Semar); Bulmaro Juárez Pérez, divulgador de lenguas originarias, presentador de la sección “Suave Patria”; Ricardo Trevilla Trejo, secretario de la Defensa Nacional (Sedena); Jesús Antonio Esteva Medina, secretario de Infraestructura, Comunicaciones y Transportes; Bryant Alejandro García Ramírez, fiscal general del Estado de Colima; Fabián Ricardo Gómez Calcáneo; Rocío Bárcena Molina, subsecretaria de Desarrollo Democrático, Participación Social y Asuntos Religiosos de la Secretaría de Gobernación; Efraín Morales López, director general de la Comisión Nacional del Agua (Conagua); Marcela Figueroa Franco, secretaria ejecutiva del Sistema Nacional de Seguridad Pública (SESNSP) y Guillermo Briseño Lobera, comandante de la Guardia Nacional (GN). Foto: Saúl López / Presidencia

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