Saturday, July 5, 2025

Consumer protection agency warns 3 airlines against charging for carry-ons

Consumer protection agency Profeco has told Mexico’s three biggest airlines to stop charging for carry-on luggage.

Profeco said in a statement it would take legal action against Aeroméxico, VivaAerobus and Volaris if they continue what it called an “abusive practice.”

The agency said that hand luggage is an inherent part of commercial air transport, which was “not open to negotiation,” and that denying passengers their right to carry-ons “could constitute a practice that harms the interests and rights of consumers.”

It added that the practice breached the Mexican constitution, consumer protection law and civil aviation law.

The latter states that passengers have a right to hand luggage: “The passenger may carry up to two pieces of hand luggage in the cabin. The dimensions of each one will be up to 55 centimeters long by 40 centimeters wide by 25 centimeters high, and the weight of both should not exceed 10 kilograms.”

Mexico News Daily

Have something to say? Paid Subscribers get all access to make & read comments.
News quiz

The MND Quiz of the Week: July 5th

1
Floods, football and fiscal responsibility: Have you been following the news in Mexico this week?
Jake Paul points at boxer Julio César Chávez Jr

Boxer Julio César Chávez Jr., facing organized crime charges in Mexico, is detained by ICE

1
The former world boxing champion faces accusations of arms trafficking in connection to the Sinaloa Cartel.
people walk through mexico city with umbrellas, with the latin america tower in the backgound

An unusually rainy June brings drought relief and flooding to Mexico

2
Mid-way into the rainy season, Mexico's reservoirs are 45% full on average — a big improvement over last month, but still less than historical norms.
BETA Version - Powered by Perplexity