Sunday, January 19, 2025

Citing crime wave, Oxxo temporarily closes all Nuevo Laredo stores

Oxxo, the convenience store chain owned by the Mexican company FEMSA, has temporarily closed all 191 of its stores in the northern border city of Nuevo Laredo, Tamaulipas, due to what FEMSA calls a crime wave in the area that poses safety concerns for employees.

FEMSA said a wave of violence has made working in their stores unsafe for staff, though specifics were not disclosed. FEMSA also temporarily closed seven Oxxo gas stations in the area.

Tamaulipas security spokesman Jorge CuƩllar discusses the closure of Oxxo stores and gas stations in Nuevo Laredo due to crime.
Tamaulipas state public security ministry spokesperson Jorge CuƩllar Montoya said that authorities are working with FEMSA to install upgraded security measures so the closed stores can reopen. (Government of Tamaulipas)

ā€œAt Oxxo and Oxxo Gas, we have suspended operations in Nuevo Laredo due to acts of violence that have compromised the safety of our employees,ā€ the company, based in Monterrey, Nuevo LeĆ³n, said in a statement.

Despite the closures, FEMSA assured employees that their salaries and benefits would remain unaffected.

The conglomerate, which also owns 17 Coca-Cola bottling plants in Mexico, added that it is working closely with relevant authorities ā€” including the National Defense Ministry (Sedena) ā€” to ensure a safe reopening.

A spokesman for the Tamaulipas state public security ministry, Jorge CuĆ©llar Montoya, ruled out extortion as the cause for the closures, according to the newspaper El Universal.Ā 

However, local reports by several other Mexican newspapers indicate that organized crime groups in the region have been pressuring businesses, including Oxxo, with demands related to gas distribution and operational hours.

In one incident that reportedly occurred last week, criminal groups took two Oxxo employees hostage, asking them for information on various topics. According to El Universal, that incident forced Oxxoā€™s hand.

Oxxo Smart Grab & Go in Monterrey
The Oxxo chain’s first 100% digital cashierless checkout store opened in Monterrey in 2024. Oxxo parent company FEMSA says that it’s just the beginning of more innovations in how Oxxos operate that will translate into more convenience for customers and more safety for employees. (Femsa)

CuĆ©llar highlighted that the Mexican Army had deployed 100 soldiers and other personnel to Nuevo Laredo within the past week. According to a statement from Sedena, these are elite members of the army’s Special Forces Corps who will reinforce the current security measures in Nuevo Laredo.

The state Security Ministry said it plans to install alarm buttons and enhance security measures at the stores and gas stations. However, FEMSA has not specified when operations will resume or commented on the security upgrades.

ā€œWe hope the company will be able to resume operations soon,ā€ CuĆ©llar Montoya said.

The violence in Nuevo Laredo comes amid broader concerns about crime in Tamaulipas, although President AndrĆ©s Manuel LĆ³pez Obrador has downplayed the severity of crime in the region and highlighted a decrease in homicide rates.

The notoriously violent criminal group the Gulf Cartel is based in Tamaulipas. One of its leaders and three other alleged members were arrested about two weeks ago.

FEMSA, which operated 21,970 Oxxos in Mexico at the end of 2023, recently reported that its total consolidated revenues for the second quarter of 2024 were 198.7 billion pesos (US $10.6 billion), a 12.2% increase over the same quarter in 2023 but a decline of 9.7% from the first quarter of 2024.

Earlier this year, FEMSA announced it would invest around 170 billion pesos (US $9.1 billion) in growing its operations in Mexico over the next five years. That includes adding some 8,000 new stores over the next seven years, plus creating more cashierless Oxxo Smart and Oxxo Grab & Go stores. FEMSA opened its first in Monterrey early last year.

The company, one of the nationā€™s largest employers, has more than 280,000 employees. It announced on Tuesday it plans to install new technology at Oxxo stores that will use ā€œcash recyclingā€ to allow ATM-type withdrawals via the cashier using cash garnered from onsite store sales that is deposited into a secure system.Ā 

With reports from El Universal, El PaĆ­s, El Financiero and ExpansiĆ³n

5 COMMENTS

  1. If AMLO is to be believed thereā€™s no real problem with violence ; nothing to see other than hundreds of stores shut and people fleeing to Guatemala at the other end of the country m, heā€™s delusional

    • Propaganda is alive and well in Mexico, Venezuela, Russia, China, Iran.

      And if 80% of the country hates reading, the dictator (proxy to the cartels) is believed.
      Facts don’t always matter, especially if no one gets to hear them.

  2. I’m sure AMLO is glad that the Cartels are shutting down most of the negative reporting and investigations into their activities. AMLO can claim he’s lessened both the violence and cartel criminal activities. Maybe this figured into his hugs not bullets policy with the Cartels

  3. This is what really happens when the “president ” goes to bed with the Cartels”. (they are in control and better don’t mess around with them). Not much you can do without a “blood bath” with the Cartels. Nobody wants that to happen. So you have one hand “tied behind your back. This is what happens when you “sleep and go to bed with the “Cartels”.

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