Woman dies from burns after hot stones massage goes wrong

A woman has died from burns caused by a heating device that burst into flames during a hot stones massage at a spa in Monterrey, Nuevo León, earlier this week.

Diana Ortiz, 33, sustained burns to 90% of her body after the device used to heat the stones exploded in flames, igniting the bandages that covered her body.

The incident took place at Norella Boutique and Spa in Ciudad Guadalupe, part of the greater Monterrey metropolitan area.

The woman was admitted to the University Hospital at the Autonomous University of Nuevo León, but doctors were unable to save her.

According to the state Attorney General’s Office, the spa did not have the sanitation license necessary to operate a health treatment center. Investigators determined that the heating device had indeed caused the fire and seized it as evidence.

Source: El Universal (sp)

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Manzanillo, Colima, México, 13 de marzo de 2026. La doctora Claudia Sheinbaum Pardo, presidenta Constitucional de los Estados Unidos Mexicanos en conferencia de prensa matutina, “Conferencia del Pueblo” desde Colima. La acompañan Indira Vizcaíno Silva, gobernadora Constitucional del Estado de Colima; Omar García Harfuch, secretario de Seguridad y Protección Ciudadana (SSPC); Raymundo Pedro Morales Ángeles, secretario de Marina (Semar); Bulmaro Juárez Pérez, divulgador de lenguas originarias, presentador de la sección “Suave Patria”; Ricardo Trevilla Trejo, secretario de la Defensa Nacional (Sedena); Jesús Antonio Esteva Medina, secretario de Infraestructura, Comunicaciones y Transportes; Bryant Alejandro García Ramírez, fiscal general del Estado de Colima; Fabián Ricardo Gómez Calcáneo; Rocío Bárcena Molina, subsecretaria de Desarrollo Democrático, Participación Social y Asuntos Religiosos de la Secretaría de Gobernación; Efraín Morales López, director general de la Comisión Nacional del Agua (Conagua); Marcela Figueroa Franco, secretaria ejecutiva del Sistema Nacional de Seguridad Pública (SESNSP) y Guillermo Briseño Lobera, comandante de la Guardia Nacional (GN). Foto: Saúl López / Presidencia

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