HomeNews
News

Aeroméxico ranked No. 3 for punctuality, service and claim processing

César Hernández
By César Hernández
0
Aeroméxico ranked third on annual scorecard.
Aeroméxico ranked third on annual scorecard.

Mexican flag carrier Aeroméxico has been ranked third in the world by AirHelp, an online platform that helps air passengers get compensation from airlines when their flights are canceled, delayed or overbooked.

The AirHelp Score 2019 ranking of global airlines is based on three factors: on-time performance, service quality and claim processing.

Aeroméxico ranked third behind Qatar Airlines and American Airlines, obtaining an overall score of 8.1 points out of 10.

Broken down, that score shows that the airline obtained 7.8 points in on-time performance, 8.4 in service quality and eight in claim processing.

Government data showed that Aeroméxico’s on-time performance rate was 91.1%.

Aeroméxico was the only Mexican airline among the 72 whose performance was measured.

Mexico News Daily

Which is Mexico’s best airline? Vote for your favorite in this week’s MND Poll.

Have something to say? Paid Subscribers get all access to make & read comments.
An Ancient aqueduct Queretaro, Mexico. 2023

Innovation and clean government push Querétaro to top of IMCO’s 2026 Urban Competitiveness Index

MND Staff - 1
Querétaro, Puerto Vallarta, La Paz and Delicias are Mexico's most competitive cities, according to the 2026 Urban Competitiveness Index (ICU), which ranks metropolitan areas on their capacity to generate, attract and retain talent and investment.
Tlallipan FLoating Garden

An oasis for pedestrians — in the form of a verdant elevated walkway — is inaugurated in Mexico City

MND Staff - 3
The elevated walkway, with 10,000 plants and trees, converts one of the capital's most congested areas into a pleasant diversion for residents and visitors.
capybaras

Wild picks: Elephants, pumas and gorillas make World Cup predictions at Guadalajara Zoo

MND Staff - 0
The animals picked winners — mostly for the four matches scheduled at Guadalajara Stadium — by choosing between food, shirts, boxes and soccer balls linked to the different teams.
BETA Version - Powered by Perplexity

VIDEO OF THE WEEK