Consumer protection agency warns 3 airlines against charging for carry-ons

Consumer protection agency Profeco has told Mexico’s three biggest airlines to stop charging for carry-on luggage.

Profeco said in a statement it would take legal action against Aeroméxico, VivaAerobus and Volaris if they continue what it called an “abusive practice.”

The agency said that hand luggage is an inherent part of commercial air transport, which was “not open to negotiation,” and that denying passengers their right to carry-ons “could constitute a practice that harms the interests and rights of consumers.”

It added that the practice breached the Mexican constitution, consumer protection law and civil aviation law.

The latter states that passengers have a right to hand luggage: “The passenger may carry up to two pieces of hand luggage in the cabin. The dimensions of each one will be up to 55 centimeters long by 40 centimeters wide by 25 centimeters high, and the weight of both should not exceed 10 kilograms.”

Mexico News Daily

Have something to say? Paid Subscribers get all access to make & read comments.
border wall construction

US border wall expansion threatens memory of Porvenir massacre

0
An access road for construction on the U.S.-Mexico border wall in West Texas threatens the archaeological landscape of Porvenir, the site of a 1918 massacre of ethnic Mexican villagers.
Mexican firefighters deployed to British Columbia

Mexico sends over 300 firefighters to British Columbia

2
The arrival of Mexican firefighting crews comes as western Canada battles more than 100 active wildfires and maintains evacuation and monitoring operations in dozens of communities in the Thompson/Okanagan region.
Mexican Navy troops deployed in Mazatlán

Navy ramps up security presence in Mazatlán after high July homicide count

0
After Mazatlán in July recorded its highest monthly homicide total of the year, the Mexican Navy on Saturday announced the deployment of more than 1,700 of its personnel to the Sinaloa port and resort city.
BETA Version - Powered by Perplexity