Consumer protection agency warns 3 airlines against charging for carry-ons

Consumer protection agency Profeco has told Mexico’s three biggest airlines to stop charging for carry-on luggage.

Profeco said in a statement it would take legal action against Aeroméxico, VivaAerobus and Volaris if they continue what it called an “abusive practice.”

The agency said that hand luggage is an inherent part of commercial air transport, which was “not open to negotiation,” and that denying passengers their right to carry-ons “could constitute a practice that harms the interests and rights of consumers.”

It added that the practice breached the Mexican constitution, consumer protection law and civil aviation law.

The latter states that passengers have a right to hand luggage: “The passenger may carry up to two pieces of hand luggage in the cabin. The dimensions of each one will be up to 55 centimeters long by 40 centimeters wide by 25 centimeters high, and the weight of both should not exceed 10 kilograms.”

Mexico News Daily

Have something to say? Paid Subscribers get all access to make & read comments.
Daniel Cruz

Mexicans Daniel Cruz and Valeria Juárez take home medals from World Karate Championships

0
Nineteen-year-old Daniel Cruz is the first Mexican in 11 years to reach the final of a world junior championship in the under-60 kg kumite category. 
Workers at IMSS Regional General Hospital 220 in Toluca, México state, have staged a sit-in for 10 days now as part of nationwide protests by employees of Mexico's Social Security Institute (IMSS).

Public healthcare workers plan more protests this week to demand better pay and working conditions

0
In addition to organizing another march on Wednesday, Mexican Social Security Institute (IMSS) workers will hold a press conference this Tuesday at the same time as President Claudia Sheinbaum's morning presser at the National Palace.
GDL water crisis march Oct 2026

Guadalajara unrest over water crisis intensifies as presumed infiltrators provoke violence

0
The protesters insisted that the perpetrators were not aligned with their demonstration, pointing out that they themselves had driven away groups of masked infiltrators and confiscated clubs and explosives from them.
BETA Version - Powered by Perplexity