Consumer protection agency warns 3 airlines against charging for carry-ons

Consumer protection agency Profeco has told Mexico’s three biggest airlines to stop charging for carry-on luggage.

Profeco said in a statement it would take legal action against Aeroméxico, VivaAerobus and Volaris if they continue what it called an “abusive practice.”

The agency said that hand luggage is an inherent part of commercial air transport, which was “not open to negotiation,” and that denying passengers their right to carry-ons “could constitute a practice that harms the interests and rights of consumers.”

It added that the practice breached the Mexican constitution, consumer protection law and civil aviation law.

The latter states that passengers have a right to hand luggage: “The passenger may carry up to two pieces of hand luggage in the cabin. The dimensions of each one will be up to 55 centimeters long by 40 centimeters wide by 25 centimeters high, and the weight of both should not exceed 10 kilograms.”

Mexico News Daily

Have something to say? Paid Subscribers get all access to make & read comments.
Volunteers clean tar from a Veracruz beach

After weeks of denials, Pemex admits responsibility for Gulf Coast oil spill

0
Three high-ranking officials have now been fired over the cover-up, and a complaint was submitted to the Federal Attorney General’s Office to determine criminal liability.
A Lake Pátzcuaro salamander, or achoque

Michoacán releases 1,000 endangered achoque salamanders in Lake Pátzcuaro in major conservation push

0
The release could boost wild populations of the critically endangered achoques tenfold, as conservationists race to save both them and their more famous cousin, the axolotl.
Bessent and Amador

Mexico, US advance critical minerals pact ahead of their inclusion in the USMCA review

0
Managing minerals critical for modern manufacturing, such as lithium and copper for electric vehicle production, are high priorities for both the Sheinbaum and Trump administrations.
BETA Version - Powered by Perplexity