Consumer protection agency warns 3 airlines against charging for carry-ons

Consumer protection agency Profeco has told Mexico’s three biggest airlines to stop charging for carry-on luggage.

Profeco said in a statement it would take legal action against Aeroméxico, VivaAerobus and Volaris if they continue what it called an “abusive practice.”

The agency said that hand luggage is an inherent part of commercial air transport, which was “not open to negotiation,” and that denying passengers their right to carry-ons “could constitute a practice that harms the interests and rights of consumers.”

It added that the practice breached the Mexican constitution, consumer protection law and civil aviation law.

The latter states that passengers have a right to hand luggage: “The passenger may carry up to two pieces of hand luggage in the cabin. The dimensions of each one will be up to 55 centimeters long by 40 centimeters wide by 25 centimeters high, and the weight of both should not exceed 10 kilograms.”

Mexico News Daily

Have something to say? Paid Subscribers get all access to make & read comments.

Government turning to AI to solve the acknowledged problem of medication shortages

0
A newly created Advisory Council for the Digital Transformation of the Health Sector is charged with improving the procurement and distribution of supplies for the more than 16,000 IMSS hospitals and health centers.
Giant bones in a pile in the Mexico City Zócalo as the city prepares to install a giant catrina figure in the Zócalo ahead of Día de Muertos next week.

Mexico’s week in review: Trade optimism holds despite a CIA-linked treason case

0
Mexico’s hopes for U.S. tariff relief shared the spotlight this week with a CIA-linked treason case, clean-water protests and scrutiny of the government’s fuel-theft crackdown.
A family celebrates Cinco de Mayo in Port Huron, Michigan. A man in a cowboy hat holds the hands of two young boys in mariachi sombreros, holding US flags

Mexican Americans are Mexico’s untapped opportunity: A perspective from our CEO

8
Why hasn’t Mexico engaged its diaspora in the U.S. like India has? MND CEO Travis Bembenek explains the business and cultural opportunities at stake.
BETA Version - Powered by Perplexity